{"id":5612,"date":"2024-11-23T11:03:40","date_gmt":"2024-11-23T11:03:40","guid":{"rendered":"https:\/\/ermingtondental.com.au\/?page_id=5612"},"modified":"2024-11-23T11:31:02","modified_gmt":"2024-11-23T11:31:02","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/ermingtondental.com.au\/?page_id=5612","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"<style type=\"text\/css\"> \n#cmsms_row_69ea2647a13f62_39833173 .cmsms_row_outer_parent { \n\tpadding-top: 50px; \n} \n\n#cmsms_row_69ea2647a13f62_39833173 .cmsms_row_outer_parent { \n\tpadding-bottom: 50px; \n} \n\n \n#cmsms_row_69ea2647a1b377_25404390 .cmsms_row_outer_parent { \n\tpadding-top: 0px; \n} \n\n#cmsms_row_69ea2647a1b377_25404390 .cmsms_row_outer_parent { \n\tpadding-bottom: 50px; \n} \n\n \n#cmsms_divider_69ea2647a1d451_24855240 { \n\tborder-bottom-width:1px; \n\tborder-bottom-style:solid; \n\tpadding-top:10px; \n\tmargin-bottom:20px; \n} \n \n#cmsms_row_69ea2647a1d7d1_54482329 { \n\tbackground-color:rgba(19,181,234,0.2);\n} \n\n#cmsms_row_69ea2647a1d7d1_54482329 .cmsms_row_outer_parent { \n\tpadding-top: 10px; \n} \n\n#cmsms_row_69ea2647a1d7d1_54482329 .cmsms_row_outer_parent { \n\tpadding-bottom: 10px; \n} \n\n#cmsms_row_69ea2647a1d7d1_54482329 .cmsms_row_inner.cmsms_row_fullwidth { \n\tpadding-left:3%; \n} \n#cmsms_row_69ea2647a1d7d1_54482329 .cmsms_row_inner.cmsms_row_fullwidth { \n\tpadding-right:3%; \n} \n<\/style><div id=\"cmsms_row_69ea2647a13f62_39833173\" class=\"cmsms_row cmsms_color_scheme_default\">\n<div class=\"cmsms_row_outer_parent\">\n<div class=\"cmsms_row_outer\">\n<div class=\"cmsms_row_inner\">\n<div class=\"cmsms_row_margin\">\n<div class=\"cmsms_column one_first\">\n<div class=\"aligncenter\">\n<div class=\"cmsms_img  cmsms_image_c\">\n<img src=\"https:\/\/ermingtondental.com.au\/wp-content\/uploads\/2024\/11\/Cancellation-Policy-header-banner-1.jpg\" \/>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsms_row_69ea2647a1b377_25404390\" class=\"cmsms_row cmsms_color_scheme_default\">\n<div class=\"cmsms_row_outer_parent\">\n<div class=\"cmsms_row_outer\">\n<div class=\"cmsms_row_inner\">\n<div class=\"cmsms_row_margin\">\n<div class=\"cmsms_column one_first\">\n<div class=\"cmsms_text\">\n<h3>We understand that schedules can change and we kindly ask that you give us as much\u00a0notice as possible for any appointment changes.<\/h3>\n<h3>Our team is happy to assist with rescheduling your appointment to a more suitable day and time for you.<\/h3>\n<h3>Please understand that cancelling appointments with short notice \/ failing to attend \/ late arrival, disrupts our service for other patients, affects staffing and does not allow time for us to offer the appointment to others or emergency patients in need.<\/h3>\n<h3>Therefore, the following cancellation policy and fees will apply:<\/h3>\n<div>\n<ul>\n<li>\n<h3>If you cancel your appointment with less than 24 hrs notice (business day):<\/h3>\n<ul>\n<li>\n<h3>1st time &#8211; we understand situations, sickness or emergencies can happen unexpectedly and we will not request a cancellation fee<\/h3>\n<\/li>\n<li>\n<h3>2nd and subsequent appointments &#8211; we will often request a booking deposit of $50 ($100 for appointments longer than 1hr) to secure your appointment<\/h3>\n<\/li>\n<li>\n<h3>This deposit will go towards paying for your treatment when you attend your appointment<\/h3>\n<\/li>\n<li>\n<h3>But if you cancel with less than 24 hours notice or fail to attend, a cancellation fee is incurred and the deposit is not refundable.<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n\n<div id=\"cmsms_divider_69ea2647a1d451_24855240\" class=\"cmsms_divider cmsms_divider_width_long cmsms_divider_pos_center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsms_row_69ea2647a1d7d1_54482329\" class=\"cmsms_row cmsms_color_scheme_default\">\n<div class=\"cmsms_row_outer_parent\">\n<div class=\"cmsms_row_outer\">\n<div class=\"cmsms_row_inner cmsms_row_fullwidth\">\n<div class=\"cmsms_row_margin\">\n<div class=\"cmsms_column one_first\">\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/ermingtondental.com.au\/index.php?rest_route=\/wp\/v2\/pages\/5612"}],"collection":[{"href":"https:\/\/ermingtondental.com.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ermingtondental.com.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ermingtondental.com.au\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ermingtondental.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5612"}],"version-history":[{"count":2,"href":"https:\/\/ermingtondental.com.au\/index.php?rest_route=\/wp\/v2\/pages\/5612\/revisions"}],"predecessor-version":[{"id":5617,"href":"https:\/\/ermingtondental.com.au\/index.php?rest_route=\/wp\/v2\/pages\/5612\/revisions\/5617"}],"wp:attachment":[{"href":"https:\/\/ermingtondental.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}